Customer Feedback Form

Contact Name:

Company Name:

Phone:

On a scale from 1 (poor) to 5 (best), how was your entire experience with us while we tested your product from start to finish?

1 (Poor)

2

3

4

5 (Best)

What is your reason for giving us this rating?

Overall, on a scale from 1 (poor) through 5 (best), how responsive have we been to your questions or concerns about your product during testing?

1 (Poor)

2

3

4

5 (Best)

What is your reason for giving us this rating?

Have you tested with other test labs in the past year?

Yes

No

If yes, would you mind naming the other test labs?

On a scale from 1 (poor) to 5 (best), how does ARL compare to the other test labs you have chosen in the past?

1 (Poor)

2

3

4

5 (Best)

Comments

Would you recommend ARL to others searching for a test lab?

Yes

No

Would you consider ARL again for future testing needs?

Yes

No

We are always striving to improve our customer's experience with us. Do you have any additional comments or concerns we should address for improvement?

Are there any other products or services our TyRex Technology Family could offer to support your company's success?

Yes

No

If yes, which TyRex Technology Family company could be of assistance to your company?

Digital Light Innovations (DLP, Optics & Photonics Solutions)

iRex (Custom Cable & Assembly Solutions)

Megladon (Fiber Optic Products & Innovation)

Saber Data (Software Development & Information Technology)

SabeRex (Custom Logistics, Builds, Repairs & Field Services)

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Thank you for sharing your valuable time to help us become the best reliability testing lab for your products and a trusted partner in your company’s future success. Click here for further information on the entire TyRex Technology Family.